Terms of Service
Welcome to HireLevel University. These Terms of Service ("Terms") govern your use of our websites (hireleveluniversity.com and movetomedsales.com), our course platform (course.hireleveluniversity.com), the GoKollab app, and all related services. Please read them carefully.
By creating an account, purchasing a course, or using any of our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
HireLevel University is the trade name / doing business as (DBA) name of UPharma LLC, a registered limited liability company. References to "HireLevel University," "we," "us," or "our" in these Terms refer to UPharma LLC d/b/a HireLevel University.
1. Who We Are
HireLevel University ("we," "us," or "our"), operated by UPharma LLC, is an online educational company based in the United States. We offer the Interview-to-Offer™ program, an online course designed to help individuals transition into medical sales careers.
2. Account Registration
To access our courses, you must create an account. When you register, you agree to:
- Provide accurate, current, and complete information
- Keep your login credentials secure and confidential
- Notify us immediately if you suspect unauthorized access to your account
- Accept responsibility for all activity that occurs under your account
You must be at least 18 years old to create an account and purchase our courses.
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
3. Our Courses and Pricing
HireLevel University offers the Interview-to-Offer™ program in three tiers:
| Tier | What's Included | Price |
|---|---|---|
| Core | Full Interview-to-Offer™ course curriculum, bi-weekly Q&A calls, community access | $1,197 |
| Core + Resume | Everything in Core, plus professional resume service provided by our third-party career services partner | $2,497 |
| Core + Resume + Coaching | Everything in Core + Resume, plus personalized coaching (application-based, limited to 2 spots per cohort) | $4,871 |
Cohorts are limited to a maximum of 30 students. Enrollment availability is subject to cohort capacity.
We reserve the right to adjust pricing at any time. Price changes will not affect existing purchases.
4. Course Access and License
When you purchase a course, we grant you a personal, non-exclusive, non-transferable, revocable license to access and use the course content for your own educational purposes.
What this means:
- You will receive ongoing access to the course materials included in your tier for as long as the HireLevel Rep program is actively maintained. We intend this to be long-term, but we reserve the right to modify, update, or discontinue course content at our discretion.
- Access is for you only — your account and login credentials cannot be shared with others
- Course content is delivered through our platform at course.hireleveluniversity.com and via the GoKollab app
- We may update, improve, or modify course content over time, and you will have access to those updates as long as the program remains active
What this does not mean:
- This is not a transfer of ownership — you are licensing access, not buying the content itself
- Access is not guaranteed in perpetuity — it is contingent on the continued availability of the HireLevel University platform and program
5. Prohibited Conduct
You agree not to:
- Share, resell, or redistribute any course content, materials, recordings, templates, or resources — in whole or in part — to any third party
- Record, download, or copy course content (including Q&A calls) beyond what is provided through the platform's built-in features
- Use course materials for commercial purposes, including creating competing products or services based on our content
- Share your account credentials with anyone else or allow others to access the course through your account
- Engage in disruptive behavior in the community, Q&A calls, or any HireLevel University spaces
- Misrepresent your identity or affiliation with HireLevel University
- Attempt to reverse-engineer, hack, or compromise our platform or systems
Violation of these terms may result in immediate termination of your account and access, without refund.
6. Payment Terms
Payment Processing
All payments are processed through FastPayDirect. By making a purchase, you agree to FastPayDirect's terms and authorize the applicable charges.
Payment Options
- One-time payment: Full amount due at the time of purchase
- Payment plan: 4 monthly installments. The first payment is due at purchase, with remaining payments charged automatically on the same date each subsequent month
Payment Plan Obligations
If you choose a payment plan, you are committing to the full purchase price. You are responsible for all scheduled payments regardless of whether you continue to access the course. This obligation is not canceled or reduced by inactivity, dissatisfaction, or failure to complete the program.
Failure to complete payment plan installments may result in suspension of course access until payments are current. HireLevel University also reserves the right to pursue all available remedies, including referral to a collections agency and/or legal action, to recover any outstanding balance.
Failed Payments
If a scheduled payment fails, we will attempt to process it again. If payment cannot be collected after reasonable attempts, we reserve the right to suspend your course access and pursue collection of the outstanding balance, including through third-party collections agencies or legal proceedings. You are responsible for any additional costs incurred in the collection process, including reasonable attorney's fees, to the extent permitted by law.
7. Refund Policy
We want you to feel confident in your investment. That's why we offer a 30-day money-back guarantee on all tiers.
How It Works
- You have 30 days from your purchase date to request a refund
- To qualify, you must have made a genuine attempt to engage with the course material, including completing at least Modules 1 and 2
- To request a refund, email [email protected] with the subject line "Refund Request"
- Refund requests are reviewed within 5 business days
- If approved, you will receive a full refund of all payments already processed, returned to your original payment method
- If you are on a payment plan, any remaining scheduled payments will be canceled upon approval of your refund
After 30 Days
- No refunds will be issued for any reason after the 30-day window has closed
- If you are on a payment plan, you remain obligated for the full purchase price regardless of refund eligibility
What's Not Refundable
- Refund requests made after 30 days from the purchase date
- Students who have not attempted Modules 1 and 2
- Accounts terminated for violation of these Terms
8. Intellectual Property
All course content, materials, videos, templates, frameworks, worksheets, branding, logos, and the Interview-to-Offer™ name are the exclusive intellectual property of HireLevel University.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any of our intellectual property without prior written consent from HireLevel University.
The license granted in Section 4 does not transfer any ownership rights to you.
9. Third-Party Services
Our program integrates with several third-party services:
- GoKollab: Hosts our course platform and community features. Your use of GoKollab is also subject to their terms of service.
- FastPayDirect: Handles all payment processing. Your payment information is managed according to their privacy and security practices.
- Third-party career services partner: Provides professional resume writing services for students enrolled in Tier 2 and Tier 3. By enrolling in these tiers, you consent to sharing relevant information with this partner for the purpose of delivering the resume service.
We select our partners carefully, but we are not responsible for the actions, policies, or performance of third-party providers.
10. Coaching Terms (Tier 3)
Personalized coaching included in the Core + Resume + Coaching tier is subject to the following:
- Coaching spots are limited to 2 per cohort and are available by application and invitation only
- Access to purchase Tier 3 is provided only after your coaching application has been reviewed and accepted
- By completing your Tier 3 enrollment, you confirm your acceptance of the coaching agreement and commitment to the program
- Coaching sessions and schedules are determined by HireLevel University and communicated upon enrollment
11. Disclaimer — No Guaranteed Results
This is important, so we're being direct:
HireLevel University provides educational content and career guidance. We are not an employment agency, staffing firm, or job placement service.
- We do not guarantee that you will get a job, interview, or any specific outcome from taking our course
- Results depend on many factors, including your effort, experience, market conditions, and individual circumstances
- Testimonials and success stories represent individual experiences and are not guarantees of future results
- Our course teaches skills and strategies — what you do with them is up to you
By enrolling, you acknowledge that you are purchasing access to educational content and that no specific employment outcome is promised or implied.
12. Limitation of Liability
To the maximum extent permitted by law:
- HireLevel University, its founders, instructors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services
- Our total liability for any claim related to our services shall not exceed the amount you paid for the course
- We are not liable for any loss of income, career opportunities, or other damages resulting from your use of or reliance on our course content
This limitation applies regardless of the legal theory (contract, tort, negligence, or otherwise).
13. Indemnification
You agree to indemnify and hold harmless HireLevel University, its founders, instructors, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms
- Your misuse of our course content or platform
- Any third-party claims related to your actions
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of our services shall be resolved in the appropriate courts within the United States.
15. Modifications to These Terms
We may update these Terms from time to time. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify you by email or through our platform
Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using our services.
16. Termination
We reserve the right to suspend or terminate your account and access to our services at any time, with or without cause, including but not limited to violation of these Terms. Upon termination:
- Your license to access course content is revoked
- You remain responsible for any outstanding payment obligations
- Sections of these Terms that by their nature should survive will continue to apply
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and HireLevel University regarding your use of our services. They supersede any prior agreements or communications.
19. Contact Us
If you have questions about these Terms, need support, or want to request a refund, reach out to us:
UPharma LLC d/b/a HireLevel University
Email: [email protected]
Website: hireleveluniversity.com
These Terms of Service are effective as of March 15, 2026.